Sports & More Physical Therapy, INC.
"We Get You Back Into The Game Of Life"
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+SPORTS AND MORE'S OUTCOMES:
 
  • We administer a functional outcome tool on every patient that walks in our doors.  These tools are industry standard tools that are designed for patients to answer various questions about their functional abilities.  We then repeat this tool at least one more time at discharge to determine how OUR PATIENT'S perceive their functional abilities have changed during the course of Physical Therapy at Sports & More PT!  (This helps us determine how effective we are as therapists and as a company)!

 

  • Our therapists perform quarterly chart reviews on their peers to ensure that the highest standard in patient documentation guidelines are met!

 

  • Our patients also fill out a patient satisfaction survey so they can have an opportunity to provide feedback to us in areas such as our billing department, our facility, our staff etc.

     

    SPORTS & MORE PHYSICAL THERAPY

    PATIENT SATISFACTION SURVEY RESULTS

    (Data from 3rd quarter 2011)

     

     

    Number Of Patients Who Completed A Survey:                                        210

    Patients Who Were VERY SATISFIED:                                                            207

    Patients Who Were SATISFIED:                                                                        3

    Patients Who Were NEUTRAL:                                                                         0

    Patients Who Were DISSATISFIED:                                                                 0

    Patients Who DID NOT RESPOND:                                                                  0

    Number Of Patients That Would Return To Sports & More PT:           210 = 100%

    Patients Who Reported Their Condition As MUCH IMPROVED:           175 

    Patients Who Reported Their Condition As IMPROVED:                        35

    Patients Who Reported Their Condition As UNCHANGED:                    0

    Patients Who Reported Their Condition As WORSE:                               0

    Patients Who Did Not Respond:                                                                     0

    SPORTS & MORE PHYSICAL THERAPY

                                    AVERAGE FUNCTIONAL OUTCOME SCORES

    (Data from 2009 & 2010)

     

    Upper Extremity Injuries

                                                               Disabilities of the Shoulder, Arm, Hand (DASH)  Perfect Score = 0

                                                     # of Patients          Initial Score              DC Score                % Improvement        Visits

    237

    38

    8

    79%

    15

     

    Lower Extremity Injuries

    Lower Extremity Functional Scale (LEFS)   Perfect Score = 80             

                                         # of Patients            Initial Score           DC Score             % Improvement                Visits

    518

    45

    71

    58%

    13

     

    ACUTE Back Injuries

    Oswestry  Perfect Score = 0             

                                                     # of Patients            Initial Score           DC Score             % Improvement              Visits                              

    46

    32

    8

    75%

    11

     

    CHRONIC Back Injuries

    Oswestry  Perfect Score = 0             

                                                     # of Patients            Initial Score           DC Score             % Improvement              Visits                              

    160

    32

    15

    53%

    14

     

    Neck Injuries

                Neck Disability Index (NDI)  Perfect Score = 0   

                                                     # of Patients            Initial Score           DC Score             % Improvement              Visits                                                     

    92

    26

    10

    62%

    13

     

     

    SPORTS & MORE PHYSICAL THERAPY

    PATIENT SATISFACTION SURVEY RESULTS

    (Data from 2006 through 2010)

     

     

    Number Of Patients Who Completed A Survey:                                        1364

    Patients Who Were VERY SATISFIED:                                                            1337 = 98%

    Patients Who Were SATISFIED:                                                                        25 = 1.8%

    Patients Who Were NEUTRAL:                                                                         2  = 0.2%

    Patients Who Were DISSATISFIED:                                                                 0

    Patients Who DID NOT RESPOND:                                                                  0

    Number Of Patients That Would Return To Sports & More PT:           1364 = 100%

    Patients Who Reported Their Condition As MUCH IMPROVED:          1164 = 85%

    Patients Who Reported Their Condition As IMPROVED:                        189 = 14%

    Patients Who Reported Their Condition As UNCHANGED:                    8

    Patients Who Reported Their Condition As WORSE:                               0

    Patients Who Did Not Respond:                                                                      2

     
     
     
    Patient Comments from our Satisfaction Surveys:
     
    Dee was a real pleasure to work with!  I really appreciate her care.  Thanks to Sports and More for helping with my therapy
     
    I've had PT in the past at other facilities for less serious injuries and there is no comparison to the superb treatment I received here.  Even my doctor assured me about Sports & More
     
    I've had PT before but my experience at this facility was far superior.  The entire staff is very friendly yet professional.  I can't say enough about Jenn.  She is a great teacher and motivator in addition to being the best therapist I've ever had.  Even watching her with other patients, she shows great concern and consideration.  Thanks so much!
     
    Incredibly patient and thorough- very satisfied with level of care, quality of information and progress.
     
    Skeptical at first, results were (are) excellent.  Able to resume active lifestyle.  Thank you!
     
    This is the second time in 9 years that Claire has helpd me through issues, and allowed me to avoid surgery. 
    She is great.
     
    Only wish I had come sooner for PT.  Not jogging yet, but minimal discomfort with anything else.  Thanks so much! 
     
    I wouldn't have been able to complete a half-marathon if it wasn't for Keli and the helpful advice.  She gave
     me a series of exercises that I've incorporated into my weekly workout routine.
     
    I will highly recommend Sports & More PT.  Melissa did an excellent job describing and treating my shoulder issue.
     
    Progression from acute pain to none was miraculous!  Visual aids to take home very helpful.  As each issue
     was addressed and gained more confidence in my own ability to maintain change and stay on top of problem.  Brent was incredibly helpful- hope I don't but would come back if needed.
     

    Debra is amazing!  I never would have thought that I would get back to normal. She is a true asset to Sports & More. 

    Your admin staff is so friendly and helpful

     

    Jennifer has done a fantastic job.  She is professional and responsive.  I will return in the future if ever the need arises. 

    Thank you!  PS- All of the staff has been very nice to interact with.

     

    Everyone was very helpful.  Laura is the very best!  Thanks for all your help.

     

    I am thrilled with my experience here.  Laura was wonderful.  I feel as though my shoulder is 100%  Your reception staff

     is excellent and very professional.

     

    Wonderful PT facility- Great friendly people- courteous and concerned- the best.  It is the only PT office I would go to.

     

    Matt and the staff were great to work with.  Matt analyzed issues I had so we knew what to work on to build strength.  We communicated with my surgeon and Healthtrax to customize my PT- Can’t think of anyone I'd rather have gone through this journey with.  Thanks Matt, Amy and the rest!

     
    Our therapists perform quarterly chart reviews on their peers to ensure that the highest standard in patient documentation guidelines are met!
     
    Some Comments from 4th quarter satisfaction surveys:
     
    "Very professional staff"
     
    "Great results in expected time frame, thanks once again"
     
    "I can't thank you enough for everything.  I feel like you really care about the patients"
     
    "Thanks!  I was not sure this was going to work but I feel much better.  Everyone was friendly and professional.  The quality of my life is much improved"
     
    "Best therapy I've ever had, I loved the one on one especially in the pool.  I still can't believe the therapists gets in there with you, very different from my past experiences"